FAQ & Shop Policies
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What materials are your jewelry pieces made from?
Our jewelry is made from high-quality materials, including sterling silver, stainless steel, and gold/silver plated wire.
We specialize in pieces made with genuine gemstones, crystals, shells and pearls.
We prioritize durability and quality, ensuring that each piece is crafted to last and shine. Some of our pieces also feature hypoallergenic materials.
Can I customize a piece of jewelry?
Yes! We offer several custom designs.
If you have a specific vision in mind, whether it's a custom gemstone jewelry piece, suncatcher, herb candle, tote bag.etc... you can check out our customs page
If you are looking for a design alteration on a , please contact us, and we'll work with you to create something unique. Custom orders may require additional processing time.
How do I choose the right jewelry size?
Each product page includes a size guide for rings, necklaces, bracelets, and earrings. If you're unsure about sizing, please feel free to reach out to us, and we'll assist you in selecting the perfect size.
How do I care for my jewelry?
To maintain the quality of your jewelry, we recommend removing your pieces before swimming, showering, or sleeping. Avoid contact with harsh chemicals or beauty products. For cleaning, gently polish with a jewelry cloth.
For silver or gold-plated pieces, use a jewelry cleaning cloth to maintain its gleam!
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How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can track your package directly through the carrier's website using this number. If you encounter any issues with tracking, please don’t hesitate to contact us.
How do I contact you if I have an issue with my order?
We’re here to help! You can reach out to us via email at gleaminggoods@yahoo.com or through our contact form on the website. We are also active on all socials! Feel free to direct message on any platform.
Please include your order number and details about the issue, and we will respond within 1-2 business days.