Gleaming Goods offers a 30-day return policy. Customers may request a return within 30 days of receiving their order. To be eligible for a return, the item must be returned in its original condition. Customized, personalized, and final-sale items are not eligible for return. Customers may cancel an order before it has been processed or shipped. Once an order has shipped, it must follow our return policy. If an item arrives damaged or becomes damaged, please contact us so we can assist you. We offer repairs whenever possible to help restore your piece.